Return Policy

Return Policy

We at Trend Traveler Boutique™ gladly accepts returns!

 1. Time Frame

1. In order to receive a full refund, returns must be post-marked within 14 days of the date of purchase.
2. In order to receive in-store credit, ONLY, returns must be post-marked within 30 days of purchase.
3. No Exceptions!

In order for your return to be processed, please send an email to customerservice@trendtravelerboutique.com. Please keep in mind the above time frame when requesting a return. Trend Traveler Boutique™ will respond promptly, and will then gather information from you regarding your return and start the return process.

 2.  Requirements

1. All tags must be attached.
2. Merchandise must be in original condition.
   1. Unworn, unwashed, unaltered
3. No stains, smell of smoke, deodorant marks, animal hair, odors, make-up, perfume or any other signs of use or misuse.
4. Trend Traveler Boutique™ reserves the right to refuse a refund if the item is in violation of the requirements. If you are outside the return window, or do not meet the above requirements, you will be charged at $10 return fee for the item to be returned to you. If we do not receive the reshipping fee in 7 days, the items will become Trend Traveler Boutique's™.

Shoes must be unworn and in new condition and shipped back in their original box which must be placed inside an additional protective shipping box. Shoes will be ineligible for return in the original box is found to be damaged.

3. Sale Items

All sales are FINAL on sale items exceeding 20%, clearance, and accessories items (“Sale Items”). Sale Items are sold “as is” and “as available” and cannot be returned. Any Sale Items that you may attempt to return will not be processed. If you wish to have the Sale Item you attempted to return sent back to you, you will be charged a $10 return fee.

4.  Defective Items

1. Please inspect your merchandise immediately upon receipt. Failure to do so may result in your inability to return merchandise to us.
2. If you believe you have received something defective please contact us within 3 days of order receipt at customerservice@trendtravelerboutique.com. Please include the following in your contact e-mail to us: (i) your name; (ii) your address; (iii) your contact number; (iv) your order number; (v) picture(s) of the defective item(s); and (vi) a brief description of the issue. We will promptly evaluate your communication and respond accordingly.

We will be unable to assist you with defective items if any of the following are applicable: (i) more than 3 days have passed since your receipt of the item; (ii) the tags on the item have been removed; or (iii) the item has been worn or washed.

5. Return Process

1. Once an initial email has been sent to customerservice@trendtravelerboutique.com, the return process is as follows:
   1. Print and complete the “Return Form” provided by Trend Traveler Boutique™
   2. Package all returnable items (that meet the above “Requirement” criteria) along with the completed “Return Form” in the same packaging as received or a comparable protective shipping box/bag.
   3. Shipping Charges for returns are the responsibility of the consumer. Trend Traveler Boutique™ will not reimburse shipping charges.
   4. Returns received without supporting documentation will be delayed in receiving desired credit and will be subject to refusal.

*Please note that Trend Traveler Boutique™ receives mail/packages at a P.O. Box. Please check with your return shipping provider to make sure they deliver to a PO Box. It is not the responsibility of Trend Traveler Boutique™ to cover additional costs for re-sending an undeliverable package to our warehouse.

    2. Due to limited quantities, we are NOT able to process exchanges.

    4. For store credit, you will be notified via email that the store credit has been issued to you. The online store credit does not expire.